Find the fix for what you see
Something is wrong? Find what you see in this list and go straight to the page that fixes it.
Something is not working? Find what you see below and jump to the page that fixes it. Each page starts with the quickest fix.
Prefer to be asked? The Fix-it center asks a quick question or two and shows you the fix.
Sessions and agents#
A new session turns red, a model is greyed out, or it says Rate Limited: A session will not start.
An agent went quiet, says Not responding, or shows Paused or Recovery failed: My agent stopped responding.
Sessions restarted on their own after you reopened the app, or sit on Starting: Sessions come back after a crash or restart.
The app itself#
The window is blank, or buttons do nothing: Yardmaster shows a blank window.
The app or your computer is slow, or your drive is filling up: Yardmaster or my computer feels slow.
Automations keep firing, or the app will not open: Use Safe Mode.
Moving to a new computer#
Back up or move everything: Back up everything to a folder, or the preview Move to a new computer with one file.
Sign-ins and keys stopped working after a restore: Fix sign-ins after a restore.
An empty session appeared that you did not start#
Yardmaster keeps one empty session ready in each project, so a new session opens instantly. It looks like any new, empty session. Type into it and it becomes a normal session; leave it and it does nothing.
To stop this, turn off Pre-load new sessions. New sessions then take a moment longer to open.
Nothing here matches#
Send the team a report with the bug icon in the toolbar. It adds the technical details for you. See Report a problem or ask for help.