Answer agent questions in one click

Agents often end with a question and a few options ("A, B or C?"). Yardmaster turns those options into buttons under the message, so you answer with one click instead of typing.

Answer a question#

1. 1

   Open the session. The question appears in a box with lettered choices.

2. 2

   Click a choice. If the agent asked more than one question, the box shows, for example, 1/2: use the arrows to move between them.

3. 3

   On the last question, click Send.

Prefer your own words? Pick Custom answer (the last choice) and type, or just reply in the message box as usual. Nothing locks you into the offered choices.

When the agent marked one option as recommended, it has a soft green outline.

Weigh a decision (Decision mode)#

For a real decision, an agent can explain every option: what it means, the pros, the cons, the cost or the risk. The question then shows a small Decision label, and each choice becomes a card with its explanation listed right under it, so you can compare and pick in one place. The recommended option still has its green outline.

• Reading or selecting the explanation text never picks that option. Click the choice itself to pick it.

• Want the compact list back? Click the Hide details button (the small list icon at the top of the box). Click it again to show them. Yardmaster remembers your choice for later questions.

Decision mode is off by default. Turn it on for one session with the Decision mode switch in the message box toolbar (the small scale icon, lit while it is on) or with Decision mode in the session's menu (the three dots), or for every new session with Decision mode for new sessions in Settings > Inbox > Questions. A plain yes or no question stays short either way. Turn it off partway through a session and your next message tells the agent to go back to short options.

Use the keyboard#

Press QQQQ to jump to the question. Then:

• The option letters (A, B, ...) pick an answer and move on.

• SpaceSpaceSpaceSpace picks the suggested option.

• Shift⇧ShiftShift with a letter picks several, when more than one answer fits.

• TabTabTabTab and Shift plus Tab⇧TabShift plus TabShiftTab move between questions.

• RRRR replies in the message box instead.

• Command plus Enter⌘EnterCtrl plus EnterCtrlEnter sends your answers; EscEscEscEsc leaves the question box.

Hover the ? in the box to see this list in the app.

If something you did not answer would be sent#

When you send with a question still unanswered, Yardmaster asks you to confirm first. Turn that off with Confirm before submitting with unanswered questions.

Turn the question buttons off#

The question box is on by default. Turn it off with Question Widget in Settings > Inbox > Questions, or click Turn off question widget at the bottom of the ? list. Questions then show as plain text in the message.